MEDIA RELEASE: Draft report recommends a new approach to service delivery for Indigenous communities

The Queensland Productivity Commission has proposed a reform agenda to improve services for remote and discrete Aboriginal and Torres Strait Islander communities in Queensland.

QPC, which today released its draft report for consultation, has made 16 draft recommendations.

The recommendations focus on three key areas: structural reform to transfer accountability and decision-making, reform funding and resourcing, and monitor progress; service delivery reform to focus on individual and community needs; and economic reform to enable better community development.

Commissioner Bronwyn Fredericks said she and the QPC team consulted with communities from Cherbourg to the Torres Strait to investigate service delivery across all areas—including education, health care, housing and community safety.

“Our inquiry team was asked to look at what the Queensland Government currently spends on services and what’s being delivered, and opportunities to improve services and outcomes for communities,” she said.

“While some services are being delivered well, many are not.

“All stakeholders agree the current system is not meeting community, provider or government expectations.”

Traditional bureaucratic, supply-driven model and funding arrangements make it difficult to get services delivered well, Prof Fredericks said.

“Most service delivery issues are well-known to government, providers and communities.

“What have been missing are the mechanisms for communities and government to achieve change.”

“The proposed reforms aim to achieve two long sought-after goals—enabling communities to develop ways to improve outcomes for themselves and ensuring genuine accountability for outcomes.”

Prof Fredericks, a Murri woman from south-east Queensland, is also the Pro Vice-Chancellor (Indigenous Engagement) and the BHP Billiton Mitsubishi Alliance Chair in Indigenous Engagement with Central Queensland University, Australia.

QPC is now seeking feedback on its draft report and recommendations, as well as further evidence and feedback on a wide range of areas from housing to land tenure and municipal services.

Stakeholders from all sectors—including community members, councils, service providers and government—have until 8 November 2017 to respond to the draft report, which is available online.

QPC will provide its final report to the Queensland Government by
22 December 2017.

Media inquiries
Suzanne Oxford
0413 875 806
Queensland Productivity Commission