Regulator performance reports

Queensland Government regulators whose regulatory activities impact business, particularly small business, are required to publicly report annually on their regulatory performance. The OBPR publishes all regulator performance reports, or links to them, below. 

The OBPR is the key point of contact for regulators seeking clarification of the Regulator Performance Framework’s (the Framework) requirements, and for external stakeholder enquiries or issues in relation to the regulator performance reports.  

The OBPR will undertake a review and evaluation of the Framework’s effectiveness, in consultation with Queensland Treasury, in 2021.   

Further information on the Framework is provided in section 5 of the Queensland Government Guide to Better Regulation (link to the guidelines). 

If you require any information on the Framework, please contact the OBPR on 3015 5111 or  


Regulator Performance reports 2018-19

The Department of Agriculture and Fisheries has five main regulatory activity areas: 

  • Agricultural chemicals and veterinary medicines 
  • Animal welfare and management 
  • Biosecurity  
  • Fisheries management 
  • Forest management 

The department has included their self-assessment against the Framework in its 2018-19 Annual Report (pp 145 – 180). 

Regulator Performance Report

The Board of Architects of Queensland (the Board) is a statutory authority established under the Architects Act 2002, responsible for protecting the public and upholding the architectural profession in Queensland. Only architects registered with the Board are legally able to offer or provide architectural services in Queensland. 

Regulator Performance Report


The Board of Professional Engineers Queensland (BPEQ) is Queensland’s engineering regulator and administers the Professional Engineers Act 2002 and the Registered Professional Engineers Queensland (RPEQ) system. To carry out a professional engineering service in Queensland or for Queensland, engineers are required to be registered with BPEQ. 

Regulator Performance Report 

The Department of Employment, Small Business and Training has a role in regulating apprenticeships and traineeships in Queensland under the Further Education and Training Act 2014. 

Regulator Performance Report 

The Department of Environment and Science has a range of functions related to Queensland’s natural environment, built heritage, science and the arts. It has a wide regulatory portfolio, encompassed in two principal regulatory divisions: 

  • Environmental Services and Regulation- Queensland’s environmental regulator, with responsibility for a range of legislation that manages the impact of human activity on natural systems and processes, and on Queensland’s built heritage.  
  • Queensland Parks and Wildlife Service and Partnerships- responsible for regulatory activities on Queensland’s protected estate (including national parks and conservation areas), as well as the regulation of interactions between humans and native wildlife. 

Regulator Performance Report) 

The Department of Housing and Public Works’ Regulatory Services business area (formerly known as the Office of the Registrar) oversees the regulatory systems for:  

  • Community Housing provision in Queensland – Housing Act 2003 
  • Residential Service providers – Residential Services (Accreditation) Act 2002 
  • Manufactured Home Parks – Manufactured Homes (Residential Parks) Act 2003 
  • Retirement Villages – Retirement Villages Act 1999. 

Regulator Performance Report 

The Resources, Safety and Health (RSH) Mines (Coal, Mineral Mines and Quarries), Explosives and Petroleum and Gas Inspectorates within the Department of Natural Resources, Mines and Energy are responsible for administering Queensland’s resources safety and health framework. 

The department notes that its 2018-19 RSH Performance Accountability Framework Self-Assessment Report meets the requirements of the Framework. 

Regulator Performance Report 

The Office of Fair Trading (OFT) is Queensland’s marketplace regulator, and administers various laws that set out the rights and responsibilities of consumers, businesses and certain licensed occupations, including: 

  • the Fair Trading Act 1989 and Australian Consumer Law (ACL), including product safety regulation 
  • specific legislation relating to a number of regulated industries including property agents, motor dealers, security providers, second hand dealers and pawnbrokers and the tattoo industry 
  • not-for-profit legislation relating to incorporated associations and charities. 

OFT has included their self-assessment against the Framework in its 2018-19 Outcomes Report (pp 64 – 69). 

Regulator Performance Report 

The Office of Industrial Relations (OIR) undertakes compliance and enforcement activities related to Queensland’s work health and safety, electrical safety, industrial relations and workers’ compensation regulatory frameworks. OIR also manages registration, licensing, certification and accreditation regimes for workplace and electrical safety. 

OIR’s 2018-19 Framework report includes the activities of the: 

  • Labour Hire Licensing Unit  
  • Industrial Relations Inspectorate  
  • Electrical Safety Regulator  
  • Workplace Health and Safety Queensland  
  • Workers’ Compensation Regulator. 

Regulator Performance Report 

The Office of Liquor and Gaming Regulation (OLGR) is part of the Department of Justice and Attorney-General (DJAG) and is responsible for: 

  • developing a responsible liquor and hospitality industry 
  • regulating the sale and supply of liquor and gaming products though probity, licensing, proactive and reactive compliance strategies 
  • implementing initiatives which minimise harm associated with the consumption of liquor and gaming activity, and 
  • administering and processing gambling community benefit fund grants to the not-for-profit sector. 

OLGR has included their self-assessment against the Framework in its 2018-19 Statistical Report (pp 69 – 71). 

Regulator Performance Report 

The Office of State Revenue is responsible for collecting state taxes and royalties and administering the Queensland First Home Owners’ Grant. 

Regulator Performance Report 

The Queensland Building and Construction Commission (QBCC) is Queensland’s independent building and construction regulator. 

The QBCC has included their self-assessment against the Framework in its 2018-19 Annual Report (Appendix extract). 

Regulator Performance Report 

Queensland Fire and Emergency Services’ (QFES) regulatory activities include enforcing compliance with legislated fire safety standards and processing applications for advice on building work assessable against the Building Act 1975. Business entities regulated include small and medium businesses across retail, tourism, construction, hospitality, accommodation and agriculture. 

QFES has included their self-assessment against the Framework in its 2018-19 Annual Report (Appendix extract).  

Regulator Performance Report 

The Prevention Division within the Department of Health is responsible for developing and administering a range of public health legislation. Regulatory activities include granting approvals and licences, compliance monitoring and enforcement under the various pieces of public health legislation. 

The department has included their self-assessment against the Framework in its 2018-19 Annual Report (pp 102 – 110). 

Regulator Performance Report 

The Weapons Licensing business unit, within the Queensland Police Service, is responsible for the licensing scheme covering Queensland’s firearms and other weapons to support the Queensland Police Service’s role in preventing the misuse of weapons. Weapons Licensing undertakes this administration in accordance with the Weapons Act 1990Weapons Regulation 2016 and Weapons Categories Regulation 1997. 

Regulator Performance Report 

The Queensland Racing Integrity Commission (the Commission) is an independent statutory body which oversees the integrity and welfare standards of racing animals and participants in Queensland. The Commission provides animal welfare, sample testing, licensing and registration, race day stewarding and compliance and enforcement services to the industry. 

The department has included their self-assessment against the Framework in its 2018-19 Annual Report (pp 21 – 22). 

Regulator Performance Report 

he Residential Tenancies Authority (RTA) is the Queensland Government statutory authority that administers the Residential Tenancies and Rooming Accommodation Act 2008 (the Act). The RTA is responsible to the Minister for Housing and Public Works, and provides tenancy information, bond management, dispute resolution, investigation, and education services. 

Regulator Performance Report 

Safe Food Production Queensland (Safe Food) is a statutory body responsible for regulating food safety in Queensland’s food production and processing sectors. Safe Food regulates and operates in accordance with the Food Production (Safety) Act 2000, using a science and risk-based regulatory framework, and reports to the Minister for Agricultural Industry Development and Fisheries. 

Safe Food has included their self-assessment against the Framework in its 2018-19 Annual Report (pp 9 – 24). 

Regulator Performance Report 

The Department of State Development, Manufacturing, Infrastructure and Planning has three areas which undertake regulatory functions: 

  • Economic Development Queensland (EDQ) 
  • Office of the Coordinator-General (OCG) 
  • Planning. 

The department has included their self-assessment against the Framework in its 2018-19 Annual Report (pp 112 – 127). 

Regulator Performance Report 


The Department of Transport and Main Roads is responsible for planning, managing and delivering an integrated transport network across road, rail, air and sea for the state.  

The department’s self-assessment against the Framework includes the activities of Translink. 

Regulator Performance Report