Accessibility features

This website contains various types of navigation which you can use to move through the site.

Utility navigation

The first level of navigation for all pages on this site is the utility navigation at the top of each page. From here you can access:

• Home – the Queensland Productivity Commission home page
• Contact us – contact information for the Queensland Productivity Commission
• Help – tips on using this website

Primary navigation

The next level of navigation is the primary navigation, which is directly under the horizontal image banner on each page. Each section contains related information. To view the contents of a section, select the item from the navigation or move your mouse over the link to view a list of topics and select the topic you require.

Secondary navigation

If a lot of information is contained within a section of the site, secondary navigation will be introduced. This secondary navigation will be specific to each section on the site and will be found in the left-hand column of a page.

Breadcrumbs

Breadcrumbs offer further help with navigation. They show the shortest path from our home page to the page you are currently at. Breadcrumbs allow you to link to any page along that path. The page you are on, however, will not be linked.

Footer

From the footer you can access our legal notices and information on the access keys used on this site. A link is also provided to the Queensland Government website, the main government site that provides access to Queensland Government information and services online.

Access keys

Access keys have been included to assist users with disabilities to access certain information using only the keyboard. Also known as keyboard shortcuts, they allow you to move quickly to sections and links on a page without the need for a mouse.

Skip links

If you are using an assistive technology such as a screen reader to browse this site, skip links are provided at the beginning of the page to allow you to move quickly to key information such as the primary navigation, secondary navigation or content. The links are not visible in a graphical browser.

Logical tab order

This website has a logical tab order for navigating without a mouse. Use the tab key on your keyboard to move to the next link or field. Use shift-tab to move backwards, and the enter key to follow links and submit forms. Most browsers support these functions.

What are access keys?

Access keys are keyboard shortcuts and deliver quick access to important links on this site without using your mouse.

Access keys may benefit people with motor skill difficulties who use assistive technologies.

The access keys used on qpc.qld.gov.au are:

• 1: Queensland Government website home
• 0: access key help

How to use access keys

If you are using a Windows computer: press Alt and the access key number to highlight the link. Press Enter to go to the linked page.

If you are using Macintosh computer: press control and the access key number to highlight the link, then press return to go to the linked page.

Skip links

If you are using an assistive technology such as a screen reader to browse this site, skip links are provided at the beginning of the page to allow you to move quickly to key information such as the primary navigation, secondary navigation or content.

The links are not visible in a graphical browser but can be access as the first links in the tab order for each page.

Tab order

The Queensland Government website (qld.gov.au) has a logical tab order for navigating without a mouse. Use the tab key on your keyboard to move to the next link or field. Use shift plus tab to move backwards, and the enterkey to follow links and submit forms. Most browsers support these functions.

ARIA keyboard navigation

All rich interactive elements on the Queensland Government website can be navigated using key combinations recommended by the Accessible Rich Internet Applications (ARIA) standard.

When using a browser that supports ARIA, you can:

• use the tab key to enter an interactive element as part of the tab order for the page
• use the arrow keys to move focus between the different controls for the interactive element; and
• use the Enter key to activate a focussed control
• use the tab key to move to the next set of controls or to leave the interactive element.

The following browsers are known to support ARIA:

• Internet Explorer 8 and later
• Firefox 2 and later
• Opera 9 and later
• Google Chrome

When using a browser that does not support ARIA all controls are still accessible as part of the normal tab order.

This site has been designed and developed to ensure that its content is available to as many users as possible, including:

• people with disabilities who may use assistive technologies
• those with slower internet connections or less than state-of-the-art equipment
• rural and regional users
• those with non-PC internet devices including hand held devices and mobile phones.

The accessibility features available on this site include:

• skip links and a logical tab order to navigate using assistive technologies
• instructions for resizing text.

You can make the text larger or smaller on this site, or on any website you visit, by changing the settings on your computer.

To check which version of web browser is installed on your machine:

• open your browser
• select Help from the top menu of your browser
• select About (followed by your browser name) from the drop down list.

The screen that comes up will display which browser and version you are using.

How to change the text size

Microsoft Internet Explorer 7.0, 8.0 and 9.0

1. Select the Page button
2. select Text Size
3. choose a size from the options Largest to Smallest.

Mozilla Firefox

1. From the menu, select View
2. select Zoom
3. select Zoom In or Zoom Out.

Opera

1. From the menu, select View
2. select Zoom
3. select a size from the list.

Safari

1. From the menu, select View
2. select Make Text Bigger or Make Text Smaller.

Alternatively, to add and use shortcuts in the address bar:

1. Select View
2. select Text size – two new buttons will appear next to the refresh button, a small A and a larger A
3. select the large A to increase the font size or the small A to reduce it.

Google Chrome

1. Select the Control the current page button
2. select Text zoom
3. select Smaller or Larger.

The Adobe Reader that you need for viewing and printing portable document format (PDF) files can be downloaded free of charge from the Adobe website.

Visit the accessibility section for details about navigating this site using assistive technologies.

Using Acrobat Reader

You can use Acrobat Reader to:

View a document

View a document by selecting the link text. The document will load into the reader.

Save a document for later viewing

• Microsoft Windows users:
  1. right-click your mouse on the link text
  2. select Save Target As
  3. save the file in your preferred location.
• Macintosh users with a single-button mouse:
  1. hold down the control key while you click your mouse on the link text
  2. select Save Link As or Download Link to Disk
  3. save the file in your preferred location.

Converting PDFs to other formats

To convert PDFs to HTML or text formats use the Adobe PDF files online conversion tools.

To view, save and print Microsoft Word, Excel and PowerPoint files you will need either Microsoft Office or the free Microsoft Office online viewers installed on your computer.

Visit the accessibility section for details about navigating this site using assistive technologies.

Saving Word, Excel or PowerPoint files

• Microsoft Windows users:
  1. right-click your mouse on the link text
  2. select Save Target As
  3. save the file in your preferred location.
• Macintosh users with a single-button mouse:
  1. hold down the control key while you click your mouse on the link text
  2. select Save Link As or Download Link to Disk
  3. save the file in your preferred location.